FAQ

FIT Asia accepts payment by SGQR, credit card, debit card, PayNow, bank transfer, GrabPay, PayLater by Grab, cash, cheque and company invoice, subject to approval.

PayNow / Bank Transfer Details

PayNow UEN: 200817643K
Bank: OCBC
Account Name: Fitness Innovations Singapore Pte Ltd
Account Number: 508 7827 78001

After payment, please email your payment proof to info@fitasia.sg with your name and course title.

For cash or cheque payment, please visit:

FIT Asia
22 Kallang Avenue
#05-04 Hong Aik Industrial Building
Singapore 339413

First, check if the course is eligible for SkillsFuture Credit.

After registration, inform FIT Asia how much SkillsFuture Credit you wish to use. Attach a screenshot of your SkillsFuture Opening Credit amount. FIT Asia will issue an invoice for your claim.

Submit your claim on MySkillsFuture using Singpass and upload the FIT Asia invoice.

SkillsFuture Credit claims must be submitted within 60 days before the course start date, including the course start date.
Please do not pay the full course fee first if you wish to use SkillsFuture Credit.

No. FIT Asia’s SkillsFuture-accredited courses are currently only eligible for the Opening SkillsFuture Credit.

They are not eligible for the SkillsFuture Credit Mid-Career.

Learners are also not able to choose which SkillsFuture Credit balance to use. The deduction follows SkillsFuture Singapore’s system.

Please check the course listing on MySkillsFuture before submitting your claim.

UTAP is a reimbursement scheme for eligible NTUC members.

You need to register, pay for the course, attend the course, then submit your UTAP claim after course completion.

UTAP supports 50% of the unfunded course fee, subject to NTUC’s yearly claim limit.

Claims must be submitted through the NTUC UTAP portal within 6 months after course completion.

Please check that your course is UTAP-supported before registering.

Yes, if the course is approved under both SkillsFuture Credit and UTAP.

SkillsFuture Credit is used first before the course starts.

After course completion, you submit your UTAP claim on the remaining course fee paid by you.

If your SkillsFuture Credit covers the full course fee, there will be no remaining amount for UTAP claim.

Yes, instalment payment is available through PayLater by Grab, where available.

PayLater by Grab is managed by Grab, not FIT Asia.

Approval, spending limit, and instalment terms depend on your Grab account.

Please check with FIT Asia before making PayLater payment so we may advise the correct amount and payment process.

Additional payment processing charges apply.

Course fee refunds are not normally granted after registration and payment are completed.

If you are unable to attend, please inform FIT Asia early.

FIT Asia may offer one of the following options:
• Transfer to a later intake
• Transfer the paid amount to another eligible FIT Asia course
• Keep the amount as course credit for up to 12 months

Administration fees apply:
• More than 30 days before course start: No administration fee
• 15 to 30 days before course start: $50 administration fee
• Within 14 days before course start: $100 administration fee

Unused course credit after 12 months will be forfeited.
No refund, transfer, deferment, or course credit will be given for no-show cases without valid prior notice.

If your course has not started, please cancel your SkillsFuture Credit claim through MySkillsFuture at least 1 day before the course start date.

If your claim has already been paid to FIT Asia, FIT Asia will assist with the refund process to SkillsFuture Singapore, subject to approval and policy requirements.

Approved refunds will be returned to your SkillsFuture Credit account.

SkillsFuture Credit will not be refunded to you in cash.

The refund process may take up to 30 days, depending on the claim status and processing requirements.

If you transfer to another course date, you may need to cancel your existing claim and submit a new claim.

FIT Asia will make every effort to confirm or cancel a course early.

If a course is cancelled due to low enrolment, we aim to inform learners at least 7 calendar days before the course start date.

For unforeseen situations, such as educator illness, travel disruption, venue issues, or safety concerns, learners will be informed as soon as possible.

If FIT Asia cancels a course, learners will be offered one of the following options:
• Transfer to the next intake
• Transfer the paid amount to another eligible FIT Asia course
• Keep the amount as course credit for up to 12 months
• Request a refund, where approved

FIT Asia will not be responsible for personal travel, accommodation, transport, or other costs caused by course cancellation, postponement, or rescheduling.

FIT Asia is located at:

22 Kallang Avenue #05-04
Hong Aik Industrial Building
Singapore 339413

The quickest MRT route is from Lavender MRT, Exit B.

From Lavender MRT Exit B:
1. After tapping out from the ticket gantry, follow the signs to Exit B.
2. Go up to road level.
3. Walk along Kallang Road towards Kallang Avenue.
4. Continue straight until you reach Padang Jeringau then turn left. Turn into Kallang Avenue on the right.
5. Look for Hong Aik Industrial Building at 22 Kallang Avenue.
6. King Living is located on the ground floor of the same building.
7. Enter the building, take the lift to Level 5, and proceed to Unit #05-04.
8. Estimated walking time from Lavender MRT Exit A is about 6 to 8 minutes.

Alternative route:
1. You may also take Bendemeer MRT, Exit B, and walk towards Kallang Avenue.

Please arrive 5 to 10 minutes before your course start time.

There is no parking within Hong Aik Industrial Building.

If you are driving, please check nearby public parking, building signs, Parking.sg, or your preferred parking app.

Please allow extra time to find parking, especially on weekdays.

For convenience, learners are encouraged to travel by MRT where possible.

FIT Asia welcomes overseas learners. Please be aware that you must check with your appropriate immigration office to advise on any visa that may be required to visit Singapore. Our team here at FIT Asia are not qualified to offer any advice on these matters. In line with our course cancelation policy, we recommend students travelling from abroad to have their travel arrangement as flexible as possible, in case of the unfortunate occurrence of a course (Eg. Covid-19) being cancelled or re-scheduled.

CEC stands for Continuing Education Credit.

CECs are learning credits earned from approved courses, workshops, seminars, or learning activities. They help exercise professionals maintain or renew their professional certifications.

Different organisations use different terms:
• ACE uses CECs
• NASM uses CEUs
• NREP uses CE hours
• CoachSG uses CCE hours

Please check the course page to see which continuing education approval applies.

You should also check with your certification or registry body to confirm if the course meets your renewal needs.

Yes, FIT Asia may re-issue or provide duplicate certificates for FIT Asia courses, subject to verification and approval.

Requests should be made within 1 year from the course completion date.

Administration fees apply:
• Soft copy certificate: $20
• Hard copy certificate: $30

Processing may take up to 30 days.

For courses by external certification bodies, such as ACE, NASM, NSCA, or other providers, FIT Asia may not be able to re-issue the certificate directly. You may need to contact the certification body.

To request a duplicate certificate, please email info@fitasia.sg with your full name, course title, course date, contact number and type of certificate requested.

You may contact FIT Asia during office hours:

Monday to Friday
9:00am to 6:00pm
Singapore time, GMT+8

WhatsApp: +65 9862 7862
Email: info@fitasia.sg

For course enquiries, registration, payment, SkillsFuture Credit, UTAP, or certificate matters, please contact us during office hours.

If you contact us after office hours, we will reply when our team is back in office.

For weekend courses, urgent course-day assistance should be sent by WhatsApp.